???The Three Gears of Enterprise Social Media Adoption???
adapted by Robert Lavigne(@RLavigne42)
???Only through engaging using a Third Gear philosophy will you achieve the real value proposition that Social Media can deliver. Whether it is within your organization using Enterprise 2.0, or outside of your organization using Social CRM, your mindset and attitude in using the tools will determine your success or failure and not the tools themselves.???~@RLavigne42